1. I don't like the item, can I return it?
Sorry we do not accept any returns, refunds, or provide any store credits. All sales are final.
2. It doesn't look like the same product as displayed, can I return it?
All sales are final. The product pictures on our website are pictures of the actual item. So this situation ought not happen. Please remember that due to lighting, colour settings on your screen's device(s) and our camera(s), there may be slight colour variation between the colour in the website picture and the colour of the item delivered to you. This happens with pretty much everything available for on-line ordering.
3. Can I pick up my order from a physical location?
No. We are exclusively an online store. All orders are shipped via Canada Post.
4. I need my order right away. Can I bypass the standard shipping time of 2-3 weeks?
It depends. Please email us at email@example.com. We will do our very best to try to accommodate your request.